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Early Help and Wellbeing Team

Our Early Help and Wellbeing team can help people who have difficulties with their wellbeing and low-level mental health difficulties like: anxiety, low mood and depression. The team will support people in Essex, with or without a diagnosis. They focus on the goals someone wants to achieve to improve their wellbeing, including their social situation. We are not a crisis service. Is your life at risk? In an emergency call 999 for an Ambulance, or call NHS 111 (Option 2).

The team includes social workers, occupational therapists, support workers and an employment specialist. They can work with you to:

  • Manage your mood
  • Feel more confident
  • Return to work or education
  • Meet people and join local activities
  • Become more independent
  • Achieve your goals

Support usually lasts between 3 and 9 months.

WE ONLY ACCEPT SELF REFERRALS FROM THE PUBLIC THROUGH FRONTLINE.

If you are a professional / organisation wanting to make a referral on behalf of the person, please call our duty line 0333 032 2958 or email: Earlyhelp.Wellbeingteam@essex.gov.uk to discuss/request a referral form. 

We are not a crisis service. Is your life at risk? In an emergency call 999 for an Ambulance, or call NHS 111 (Option 2).

Who can use this service?

How are services delivered?

We are an inclusive service and you can refer yourself if you:

  • Live in Essex
  • Are aged between 18 and 65
  • Have mental health concerns which affect your wellbeing
  • Feel emotionally distressed or lack confidence 
  • Have a social care issue, or care for someone who does.

The services we provide include : One-to-one support: Group support: Self-help advice and guidance: Helping you find other support for issues affecting your wellbeing, such as debt or a physical health problem; Helping you access social groups in your area: Support for Carers.

Self referrals only through Frontline - see 'further details...' if you are a professional looking to refer

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Early Help and Wellbeing Team

earlyhelp.wellbeingteam@essex.gov.uk

03330 322 958

C328-9, County Hall
Chelmsford
CM1 1QH

10am - 4pm Monday - Friday

Service can be delivered by phone, video or email Service can be delivered face to face Service can be delivered at home




Service last updated 10/10/2025

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