Questions & Answers

I can't find a service?

We are working hard to identify as many local health and wellbeing services as possible but if something is missing or you can’t find a service please get in touch via email. 

If I request a callback or I’m referred through the system when should I expect to be contacted?

We ask services to contact people within 3 working days, but we hope it will be quicker than that. If we see that you haven’t been contacted within 6 working days we will notify the service on your behalf.

How do I get a new service on the Frontline Library? 

If you run a service that you think will be appropriate for Frontline, click on Sign In/Register and follow the steps provided. Alternatively, please give us a call or send us an email.