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NEE Digital Access Support Team (DAST)

Do you need technical help with anything smart or digital? If so, then we might be able to help. We provide a FREE service to help individuals gain the skills to maintain safer, healthier and better online choices. (eg. Understanding how a device works, being safe, legal and secure online, how to use applications i.e. NHS App) .We can signpost you to relevant partners and networks, where possible guide with devices and data requirement & needs and much more, so get in touch about anything you need guidance on.

Please specify on the referral form which service you require:  In-Person Learning Opportunities; Online Learning Sessions, Digital Champion Training; NHS App information/session; Top Tips to Finding a Job online; Essential Digital Training Programme; Volunteer and/or Work Experience; Information request for an individual with additional needs; Organising a group session; Information on accessing data;  Information on accessing a device; General discussion on service/requirements; Fixed Digital Access Points or Something else.

 

Who can use this service?

Anyone over the age of 18 can use our services.

You can email us :digitalaccesssupport@colchester.gov.uk or digitalaccesssupport@tendringdc.gov.uk

 Or call us on- Colchester 01206 282 452 ; Tendring 01255 686497 or Mobile 07970551153

How are services delivered?

Via online and in-person activity, including chat and support sessions, group gatherings, tutorials and workshops in community and health venues across the borough.

digital support smart phones computer help computer computers digital access digital confidence access confidence building learning difficulty learn tutorial NHS App NHS website GP website Fixed Digital Access Points drop in centre online community online learning in person learning self-care digital knowledge digital education laptop Mobile Phone smart tech technology skills workshops workshops essential digital skills online safety online support online course online communication communication skills communication online transacting online problem solving online handling information online content basic digital skills smart tablets Community Health/NHS

NEE Digital Access Support Team (DAST)

digitalaccesssupport@tendringdc.gov.uk or digitalaccesssupport@colchester.gov.uk

01255 686497 or 01206 282452 or 07983 164595

CO Colchester Borough Council
Colchester
CO3 3BG

Monday to Friday 8am to 6pm (DAST only)

Service can be delivered by phone, video or email Service can be delivered face to face Service can be delivered at home



CO Tendring District Council
Clacton
CO15 1NJ

Monday to Friday 8am to 6pm (DAST only)

Service can be delivered by phone, video or email Service can be delivered face to face Service can be delivered at home




Service last updated 23/04/2025

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